Guidelines for Volunteers

As a volunteer with The Literacy Project, you have a leadership position in our learning centers.
You play an important role in creating a positive and productive learning environment. Please
help us to make all of our classes successful by keeping in mind the following requests.

1. Please show up on time and let us know in advance if you expect to miss a class. If
   you miss classes 2 more or more times in a row without letting us know ahead of time,
   we may need to fill your spot with another volunteer.
2. Please come to class prepared to give your full attention to our students, and let us
   know right away if you don’t feel that your time is being well spent. If you have
   “downtime” during class, check with your supervisor about other tasks that need to be
   done.
3. Please limit your involvement with our students to your role as a tutor. We ask that
   you do not socialize with our students outside of class, unless you have a prior
   relationship.
4. Please keep confidentiality for our students.
5. Please dress appropriately for a casual professional environment. Check with your
   supervisor if you are uncertain about what’s appropriate.
6. Please turn off cell phones during class time, or put them on vibrate. If you must
   answer a call, please step outside the classroom.
7. If you bring your own food to class, please enjoy it during breaks. Some classes
   routinely share food during class time. In that case, feel free to join in!
8. All of our learning centers and offices are smoke-free.
   
   Please note! A few guidelines are so important to us that a violation may result in an
   immediate dismissal from our program. These include:
9. Do not bring any weapons, illegal drugs, or alcohol to our learning centers, and do
   not show up for volunteer service under the influence of alcohol or illegal drugs.
10. Do not use Literacy Project computers to view materials that are inappropriate for
    an educational setting.
11. Do not engage in acts of violence, intimidation or harassment.

Thank you for helping us to make a safe and productive learning environment for all of
our students, staff and volunteers!